Impressions WTFL 2011

Highlights of the World Tourism Forum Lucerne 2011  

Final Summary

Testimonials:

"If you had to convince a colleague to attend the next World
Tourism Forum Lucerne, what would you say?"
You can watch the video here 

"Why will Talent Management be of even greater importance
 for the tourism industry in the future?"
You can watch the video here 

"Which activities are needed to make the travel and tourism
industry more sustainable?"
You can watch the video here 


Study: Is there demand for Sustainable Tourism? 

Download here: Short Version 
Download here: Long Version 

Keynote Speeches  (in alphabetical order)   

Breakout Sessions    

Breakout session 1: Sustainability in destinations: Who pays for it?
Allan Flores, Minister of Tourism, Costa Rica
Mariyam Zulfa, Ministry of Tourism, Arts and Culture

Breakout session 2: Contributing to local heritage and communities?
Potjana Suansri, Director, The Thailand Community-Based Tourism Institute (CBT-I)
Klaus Lengefeld, Senior Advisor Sustainable Tourism, Deutsche Gesellschaft für technische Zusammenarbeit (GZT) GmbH
Achilles V. Constantakopoulos, Managing Director, T.E.MES. SA

Breakout session 3: Labelling and willingness to pay for sustainability
Dr Christian Baumgartner, Secretary General, Naturefriends International
Peter Rothwell, CEO, Kuoni Travel Holding Ltd.
Prof Dr. Ercan Turk, University of South Carolina

Breakout session 4: Visions and concepts for a sustainable mobility
Kati Ihamäki, Vice President Sustainable Development, Finnair
Wolfgang Müller-Pietralla, Head of Future Affairs, Volkswagen

Breakout session 5: CO: Do your best and compensate the rest
René Estermann, CEO, myclimate
Paul Steele, Director Aviation Environment, IATA
Olivier Jankovec, Director General, ACI Europe

Breakout session 6: The war for talent
Reto Wittwer, President & CEO, Kempinski Hotels
James Hyde, Senior Client Partner, Korn/Ferry London
Charles Donkor, Partner PricewaterhouseCoopers AG

Breakout session 7: On the way to a sustainable hospitality 
Vanessa Borkmann, Workspace Innovation, Fraunhofer IAO
Caroline Andrieux,
Sustainability Project & Communications Senior Manager, Accor
 

Food for Thought  (PDF version)

Summary by cartoonist Pfuschi